Modern business telephony, made simple and powerful

CRE Communications is proud to offer CallSwitch, a flexible and feature-rich VoIP platform designed for UK businesses that need more control, better collaboration, and scalable communications. Built by industry experts at TelcoSwitch, CallSwitch delivers enterprise- level functionality without the complexity — and with CRE’s expert support, getting started couldn’t be easier.

Why Choose CallSwitch Through CRE Communications?

Complete Cloud PBX

Powerful call routing, IVRs, call recording, and voicemail — all

in the cloud.

Built for Remote & Hybrid Work

Use the same number and features on desk phones, laptops, and mobiles.

Broadsoft-Grade Reliability

Enterprise-level infrastructure with over 99.999% uptime.



Unmatched Flexibility:

Supports handsets, softphones, Teams integration, and mobile apps.

Everything You Need in One Platform

CallSwitch gives you the functionality of a traditional phone system with the flexibility of the cloud — and with no compromise on features. Whether you want seamless call transfers between office and mobile, real-time reporting for your customer service team, or reliable

video conferencing, CallSwitch delivers.


And with built-in tools like presence indicators, call parking, CRM integrations, and even SMS and instant messaging, it’s a true unified communications platform.

Who Is It For?

  • SMEs moving from traditional PBX systems
  • Businesses with remote or hybrid teams
  • Customer-facing organisations that need call queues and reporting
  • Teams using Microsoft 365, Teams, or CRMs that want full integration
  • Companies who want a premium phone system without the cost and complexity

Key Benefits

Crystal-clear HD voice

with intelligent routing

Fully managed

hosted platform with zero on-site hardware required

Advanced call features

like hunt groups, auto attendants, and call recording

Compatible with Teams

mobile devices, and leading VoIP phones

FAQs

  • What’s the difference between CallSwitch and a traditional phone system?

    CallSwitch is hosted in the cloud, meaning no on-site hardware or phone lines. It’s flexible, more affordable, and feature-rich compared to legacy PBX systems.

  • Can I use my existing handsets?

    Often, yes — CallSwitch works with many SIP-compatible devices. We’ll help you evaluate and reuse where possible.

  • Do I need to be in the office to use it?

    Not at all. CallSwitch can be used on mobiles, tablets, or laptops anywhere with an internet connection.

  • What features are included as standard?

    Call recording, voicemail to email, softphones, mobile apps, call queues, IVRs, analytics, and more — all included in standard licensing.

  • Is CallSwitch secure and reliable?

    Yes. The platform is hosted in UK-based, Tier-3 data centres and is fully GDPR and ISO

    compliant.

Our Promise at CRE

From the first consultation to ongoing support, CRE handles every aspect of your migration and management:


  • Personalised consultation to understand your needs
  • Full provisioning and number porting
  • Handset configuration and user training
  • Ongoing support, upgrades, and troubleshooting
  • Eco-conscious system upgrades — recycling old kit sustainably