Technical Support

Ongoing support from a team that knows your business.

When something breaks, slows down, or just won’t connect — we’re here. Our technical support services give your business instant access to friendly, experienced IT experts who fix issues fast and keep your systems running smoothly.

Why Buy Technical Support Through CRE Communications?

Quick Response Times

Fast help by phone, email, or remote access.

UK-Based Team

Real people who understand your business, not offshore call centres.

Flexible Support Packages

Pay-as-you-go or monthly support plans available.

Full Coverage

We support hardware, software, email, cloud services, and connectivity.

Key Benefits

  • One point of contact for all tech issues
  • Support for Microsoft 365, email, networks, and business apps
  • Advice on hardware/software upgrades and compatibility
  • Remote support or on-site visits (where applicable)
  • Clear communication — no confusing technical language

Who Is It For?

Our technical support is perfect for:


  • Small businesses with no in-house IT
  • Growing teams who want peace of mind
  • Businesses using Microsoft 365, VoIP, or cloud platforms
  • Companies looking to reduce downtime and improve performance

Reliable Support, Whenever You Need It

Fast, friendly IT support from real people

Flexible service — no long-term commitments unless you want them

Advice you can understand and act on

Proactive help to keep your systems working smoothly

“We switched to Vodafone broadband with CRE after constant outages with our previousvprovider. Now we’ve got consistent fibre performance, and the failover router keeps us up

even during maintenance. It’s made a huge difference to staff productivity and customer service.”

Practice Manager

 10-person financial firm in Kent

FAQs

  • Is this a monthly contract?

    We offer both monthly retainers and one-off support. Choose what fits your business.

  • Can you support Macs as well as Windows?

    Yes — we support both macOS and Windows devices.

  • What can you help with?

    Everything from email problems and network issues to security setup and app support.

  • Can you work with our existing IT provider?

    Yes — we’re happy to collaborate with your current team or step in as needed.

  • How quickly can you respond?

    In most cases, we respond the same business day — often within an hour.